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FAQ

Overview

Right Lights. Right Price. Guaranteed.

What can you expect from Extreme LED? Right Lights. Right Price. Guaranteed.

What does this mean? It means we are 100% committed to providing customers with the best and brightest lighting solutions at competitive prices, backed by a lifetime guarantee. We do this by offering: amazing selection, uncompromising quality, rugged durability, aesthetic design, customized service, exceptional value, and a lifetime of adventure.

  • Amazing Selection - We offer a wide range of LED light bars, LED light pods, brackets, harnesses, and accessories. We can help you find the right product and the right fit for your vehicle.  Discover the Right Lights.
  • Rugged Durability - Our products are thoughtfully designed and rigorously tested to ensure they meet your standards for durability and performance. Despite their affordable price, Extreme LED lights are built to withstand the demands of rugged terrain and challenging conditions. Bring on the adventure with the Right Lights.
  • Aesthetic Design - We get it, you want your vehicle to look good. We do too.  That's why we provide many different designs, colors, and features that ensure you to find the perfect lighting solution. We are confident you will find products that not only meets your needs around size and performance, but exceed your expectations in terms of visual appeal. Elevate your look with the Right Lights.
  • Customized Service - Our committment lies in meeting your specific needs, preferences, and expectations.  We go the extra mile to make sure you purchase the right products for your vehicle.  We want you to feel confident and excited about your purchase, and we are available for questions, ideas, and feedback anytime you need. Illuminate your journey with the Right Lights.
  • Exceptional Value - Our products are priced in a way that won't hold you back from achieving everything you want with your vehicle. By offering maximum performance at an affordable cost, we aim to make rugged durability accessible to all outdoor enthusiasts. Our products empower you to explore new horizons without financial limitations holding you back. Experience excellence and uncompromising quality all at the Right Price.
  • Built for a Lifetime of Adventure - We expect you to be conquering rocky trails, navigating muddy, wet terrain, or traversing rugged landscapes. Our products are designed to thrive in the most demanding conditions.  With a lifetime warranty on our lights, you can venture forth with absolute confidence. Guaranteed.

Customer Service

Free shipping

Yes! All of our Light Bars and added accessories come with free* shipping for orders over $100.  In addition, if you are returning your product under a warranry claim, return shipping is also free.  

*Free shipping is for addresses that are in the lower 48 US states.  If you live outside the lower 48 US states, you will be provided with shipping costs at checkout.

If you ordered more than one item, we may send them to you in separate boxes to give you the speediest service. Rest assured, this will not affect your shipping charges. 

Return Policy

Our return policy allows returns within 30 days of purchase.  During the holidays, November 1st-December 31st, our return window is extended until January 31st.  

If for any reason you are not completely satisfied with any of our LED lights, simply return the product, and as soon as we receive it, we'll process a refund for the product price.  This is a period for you to evaluate the lights by simply plugging them in and testing that they will meet your needs, they should not be installed. To qualify for this return, the lights must meet the following conditions:

          • Must be in original packaging and properly packaged (do not write on the box)

          • Must include all parts and hardware received with your original shipment

          • Must be unused and have no signs of usage

You are responsible for paying the return shippping cost. 

If items are returned without original packaging, hardware, wiring, or any other necessary parts for operation or installation, a minimum 15% restocking fee will be applied as well as any costs of damaged or missing parts. Products that have been installed or show visible use do not qualify for a return.

If you have any questions, please contact our customer service department at 303-990-5904 or customerservice@extremeledlightbars.com

Unpacking & Installation

Prior to fully installing your lights, test your light by connecting it to your battery (red to positive, black to negative).  This test will ensure your light was not damaged during shipment and that you have the correct wire harness/light combination.  It will also clarify the function of each of the harness components. 

          1. Disconnect the battery from the light you were testing and you're ready to start installation.
          2. Identify the mounting point for your light and run the wires.
          3. Mount your light.
          4. Connect the light to the harness.
          5. If installing switches, run the switches through the firewall to the desired location.
          6. Connect the wiring harness back to the battery. That's it!

Our Lifetime Warranty

Because we are confident in the quality of our products, we provide a lifetime warranty to protect against manufacturing defects. Continue reading for details on our limited lifetime warranty.

Our products that say "Lifetime Warranty" in the product description are covered from material & manufacturing defects that impact the function of the light, for the life of the original purchaser. The products with this warranty are typically all of our lights and some other accessories (but not all).

This warranty does NOT cover normal wear and tear, cosmetic damages, disassembly, unauthorized repair or attempt, or damage due to abusive use. Disassembly includes unscrewing parts of the light bar, the light bars are treated for protection from water and by disassembling you may damage the bar. If for any reason you need to disassemble the bar, contact us first to confirm it will not damage anything. Simply contact us and we will arrange to either fix or replace the light, if available, or we will credit you toward your next purchase if the lights are no longer carried. 

Material or Manufacturer Defects 

We have found that a product with a manufacturing or material defect will usually fail within the first couple of uses. These products are generally found to be in mostly new condition with light signs of use. It is very unlikely for a defective product to last for an extended amount of time. Most products returned after months or years of use are commonly found to be not a manufacturer defect, but the result of normal wear and tear issues, which are not considered to be a defect in materials or manufacturing. Extreme LED has the sole discretion of determining the validity of warranty claims. 

Clearance Products 

Our clearance products are covered from material or manufacturer defects, impacting the function of the light, for 6 months from the date the product was shipped. If your product is determined to be defective, we will either replace, repair, or issue credit for the product. All sales are final on clearance products.

Why Don't We Include Wiring Harness with Any of Our Lights?

We get this question a lot. The main reason is that we don't know if you really need one, and if you do, we don't know which one(s) you want. 

Many customers already have some existing wiring that they are tapping into on their vehicle, so they'd be paying for the harness via an increased price in the light, yet they would not need it.

Or what if you are buying 2 lights? Do you want to control both on the same switch? If yes, then you'd need 1 of our 2 light harnesses, not 2 of our single light harnesses. 

We don't want to unnecessarily increase the price of all our lights by including a wiring harness in every light.  Those who need the wire harnesses can purchase them separately, and we keep our light bar prices at the right price point.  

Technical Terms

Lumens vs. Watts, which is more important?

Lumens is a way to scientifically measure visible light, the brightness of a light. Watts is a measurement of the amount of electricity that a lighting device requires to produce that light. Our LED Light Bars are the brightest on the market for a given watt of input and most importantly, for the price you pay. 

Traditionally, we have been trained to think of how bright a bulb is by its Watt rating. For example, a 100w light bulb is brighter than a 60w light bulb. This has been true when using a standard incandescent type bulb. But incandescent technology is very inefficient and much of those watts are converted into heat energy instead of light. If you've ever tried to unscrew a light bulb that has just been on, you would have experienced this heat production firsthand.

With the advent of new lighting technologies like CFL (compact fluorescent) and LEDs, light production has become much more efficient. Much more of the energy input (Watts) goes toward producing light output (lumens). CFLs and LEDs don't get that hot when compared to an incandescent bulb. And a 15w CFL puts out the same light (800 lumens) as a 60w incandescent light bulb. A way to compare apples to apples when measuring this efficiency is by looking at the amount of lumens a lighting device produces for a given watt of energy input. You can see in the table below, that our LED Light Bars are 6+ times more efficient than a standard incandescent bulb.

Lighting TypeWattsLumensLumens/WattEfficiency
Incandescent Bulb6080013Poor
CFL1480057Good
Extreme 8" LED Light Bar36288080Excellent

What's a CREE LED Anyway?

CREE is a leading LED technology innovation think tank that is continually pushing the envelope in LED technology to create more lumens per watt. 

What is Amp Draw?

Amp draw is the amount of current of electricity required to power the lights. The greater the amp draw, the faster your battery will run down when you are not running the engine. When you are running the engine, if your total vehicle amp draw is greater than what your alternator puts out, your battery will continue to discharge instead of charge. But in most cases, this is not a concern as your stock alternator can handle adding a few light bars without issue unless you are running a lot of extra electrical components (like large audio amplifiers, etc.) For example, a Jeep Wrangler TJ alternator puts out about 110 amps, plenty to handle an additional 2.2 amps from our 6" light bar and even 17 amps for our 40" light bar. If you have any questions, contact us.

Are Extreme LED lights waterproof ? What is an IP rating?

Yes, Extreme LED lights are waterproof and they warrantied against water ingress.

To get more technical on the matter, there is an international electrotechnical commission (IEC) that developed the ingress protection (IP) ratings. IP ratings are a standardized way to measure solid particle (dust) and liquid (water) penetration resistance. The first number of the IP rating reflects the solid particle rating (1-6) and the second number reflects the liquid penetration (1-9). For example, an IP67 rated light bar has the highest level of protection against solid ingress, such a windblown dirt, and it has a high-level of water-ingress, able to withstand a water hose and jet sprays, and can sustain total water immersion in depths of up to 3 feet for up to 30 minutes. An IP67 rated light can function indoor, outdoor, and with demanding industrial and commercial settings. An IP68 rating means that a light bar has the highest level of solid ingress and is also protected against continuous submersion to depths of over 5 feet for up to 60 minutes.

What is meant by "Beam Pattern"?

With beam patterns, there is a trade-off between width and distance. In order of furthest to widest, our beam patterns are Spot Beam (8°- 12°), Flood Beam (30°- 90°), Combo Beam (both Spot and Flood effects), and Scene Beam (120°).

In many cases, we provide combo beams as they provide the most versatility for a standard installation. In some cases, we don't offer different pattern options as the lights are designed for the most common use cases.

When you are attempting to address specific needs, the beam pattern can become more important, for greater light intensity further away go with spot but for closer applications go with flood or scene lights.

Feel free to email or call if you have any questions regarding what would work best for your situation.

Why are there different colors of lights?

White light provides the best visibility in clear conditions. However, when navigating through particles such as dust, snow, fog or rain, white light reflects more than amber off of these particles and greatly reduces the distance illuminated. Amber lights will penetrate these particles better with less reflection.

We also provide color options to meet the design/look you want for your vehicle.

Site Navigation

Many of the products on our site include add-ons and features that we want to make easier to understand when looking at the main product image. In order to facilitate this, we have added icons to the image, see this guide to understand the meaning of each icon in the main product image.

If you are unable to find the product you are looking by searching our site, please feel free to contact us with specific requests.