Customer Service

Our Limited Lifetime Warranty

We are so confident in the quality of our products that we provide a lifetime warranty to protect against manufacturing defects.  Continue reading for details on our limited lifetime warranty.

30 Day Review

If for any reason you are not completely satisfied in the first 30 days of receiving any of our LED lights, simply contact us and we'll send you a return shipping label at our cost* and as soon as we receive it, we'll process a full refund.  (Does not apply to products other than LED lights, i.e. parts, harnesses, accessories, etc). Note, that this is a period for you to evaluate the lights by simply plugging them in to our harness and powering them up. They should not be installed. To qualify for this return, the lights must be in new condition, uninstalled, and free from any installation type marks, scratches, bugs, etc.  The product should not be disassembled.

31 Days and Beyond

For our LED Lights (does not apply to products other than LED lights, i.e. parts, harnesses, accessories, etc. Product Description must say "Lifetime Warranty" otherwise it is not covered under this Lifetime Warranty), after 30 days and for the lifetime of the original purchaser, if you (the original purchaser only) are having any warranty issues (Covered issues are those related to a manufacturing defect only as related to the function of the light. It does not include disassembled product or damages as the result of abusive use, or cosmetic issues), simply contact us and we'll send you a return shipping label at our cost* and as soon as we receive it, we'll either fix it or replace it. We are here to take care of you!

* - Free shipping and returns is for ship to or return addresses that are in the lower 48 US states. If you are not in the lower 48 US States, you will have to pay for shipping (costs will be calculated at checkout) and return shipping.

Free shipping and free returns?

Yes! All of our Light Bars and added accessories come with free* shipping (for orders over $50) and returns when returning under our warranty (specified above).

* - Free shipping and returns is for ship to or return addresses that are in the lower 48 US states, otherwise, you will be provided with shipping costs at checkout.


Why Don't We Include Wiring Harness with Any of Our Lights?

We get this question a lot. The main reason is that we don't know if you really need one, and if you do, we don't know which one(s) you want. Let me explain. 

Many folks already have some exisitng wiring that they are taping into on their vehicle, so they'd be paying for the harness via an increased price in the light, yet not need it.

Or what if you are buying 2 lights. Do you want to control both on the same switch? If yes, then you'd need 1 of our 2 light harnesses, not 2 of our single light harnesses. 

We don't want to have to increase the price of all our lights to cover including a wiring harness in every light, and we don't want you to have to pay more for something you don't need. So we figure it is better to keep our prices low and let you decide what you want and only pay for it if you truly want or need it.


Technical Terms

Lumens vs Watts, which is more important?

Lumens is a way to scientifically measure visible light, the brightness of a light. Watts is a measurement of the amount of electricity that a lighting device requires to produce that light. Our LED Light Bars are the brightest on the market for a given watt of input and most importantly, for the price you pay. 

Traditionally, we have been trained to think of how bright a bulb is by its Watt rating. For example, a 100w light bulb is brighter than a 60w light bulb. This has been true when using a standard incandescent type bulb. But incandescent technology is very inefficient and much of those watts are converted into heat energy instead of light. If you've every tried to unscrew a light bulb that has just been on, you would have experienced this heat production first hand.

With the advent of new lighting technologies like CFL (compact fluorescent) and LEDs, light production has gotten much more efficient. Much more of the energy input (Watts) goes toward producing light output (lumens). CFLs and LEDs don't get that hot when compared to an incandescent bulb. And a 15w CFL puts out the same light (800 lumens) as a 60w incandescent light bulb. A way to compare apples to apples when measuring this efficiency is by looking at the amount of lumens a lighting device produces for a given watt of energy input. You can see in the table below, that our LED Light Bars are 6+ times more efficient than a standard incandescent bulb.

Lighting TypeWattsLumensLumens / WattEfficiency
Incandescent Bulb6080013Poor
Extreme 8" LED Light Bar36288080Excellent


What's a CREE LED Anyway?

CREE is the leading LED technology innovation think tank that is continually pushing the envelope in LED technology to create more lumens per watt. The result is the brightest LED's on the market that will turn that dark forest or country road into your midnight playground. Find out more about Cree Inc.

What is Amp Draw?

Amp draw is the amount of current of electricity required to power the lights. The greater the amp draw, the faster your battery will run down when you are not running the engine. When you are running the engine, if your total vehicle amp draw is greater than what your alternator puts out, your battery will continue to discharge instead of charge. But in most cases, this is not a concern as your stock alternator can handle adding a few light bars without issue, unless you are running a lot of extra electrical components (like large audio amplifiers, etc) . For example, a Jeep Wrangler TJ alternator puts out about 110 amps, plenty to handle an additional 2.2 amps from our 6" light bar and even 17 amps for our 40" light bar. If you have any questions, contact us.

What does IP67 mean?

This is a standardized way to measure solid particle (the first number (6)) and liquid (the second number (7)) penetration resistance. In this case, 6 is the highest level for solid particle resistance meaning that the unit is dust tight. 7 is the second highest level, but considering these aren't meant for submarines, it is the highest practical level you should pay for and means these lights can stand to be submerged below 3.2 feet of water for 30 minutes without damage. That should definitely get you across that stream! (wikipedia)

What is meant by "Beam Pattern"?

Our lights come in 3 different configurations: Spot,  Flood, or a Combination of both. 

A spot beam produces a cone of light in a narrow 8º - 10º spread (depending on the exact light). This is good for specific task type lighting, or additional visibility when driving at night.

A flood beam produces a cone of light in a wide 90º spread. This is good for general work lighting, lighting up an off road trail that may have overhead tree limbs that you want to see, etc.

A combination combines these both. They have lights on the outside of the bar that produce a flood pattern while the inner lights produce a spot pattern. These are a great overall light with a lot of versatility and are our best selling lights for that reason. 

That said, we normally recommend and mostly stock the combo pattern. Why? Because these lights offer the greatest versatility. Due to their small size, the pods only come in either spot or flood, not combo. The spots produce enough light spread that they seem to be more effective and a better all around light, and as such we carry mostly the spot configuration of the pods.